FAQ

What is your return policy?

As we walk in this new journey, we want to minimise disruptions. Please bear with our strict no-returns policy!

How long does shipping take?

Standard shipping is typically delivered the next working day. Please note that weekends may affect delivery times, so your order could take a little longer to arrive.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. We aim for you to receive your parcel between 3-5 business days.

Can I track my order?

Yes. Once your order has been dispatched, you'll receive a confirmation email with your tracking information.

Can I change or cancel my order?

If your order hasn't been processed yet, we'll do our best to help. Please contact us as soon as possible.

I entered the wrong shipping address. What should I do?

Contact us immediately. If your order hasn't been dispatched, we'll update your address where possible.